Exchange program

The WCR Exchange Program is designed to reduce down-time to an absolute minimum. When it is time for service, a refurbished plate pack will be on stand-by ready for immediate installation.

Reduce Down-time

Up-time is profitable time. Keep your plate heat exchanger up and running with WCR exchange plates. When it is time to service, you will have a fresh, reconditioned, regasketed, and ready-to-install plate pack on hand. Down-time is limited to change-out time.

Superior Service

Returned plates are put through the rigorous WCR reconditioning and regasketing process. With the exchange program, you can be sure that carefully inspected, reconditioned, and regasketed plates will be ready next time you need them.

A Simple Program

Our exchange program is simple. Exchange your plates that need regasketing and reconditioning, with already regasketed and reconditioned plates, or choose completely new plates.

You are charged only for the new gasket and labour to clean inspect, and regasket your returned plates for our next exchange customer.

Exchange Program Provisions:

1. A customer request is made in advance of a planned change-out. Reconditioned or new plates are shipped to the customer.
2. Within two weeks the customer returns the used plates to WCR.
3. There are no additional charges, except in the event of one of the following circumstances:

  • The customer fails to return the used plates.
  • The returned plates are of a different material than those ordered by the customer.
  • The returned plates fail a dye penetrant test or fail a visual inspection for excessive wear and pitting.

For these occurrences, an additional charge will be invoiced. Please contact us for additional information.